Noted sales trainer, Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!

About the Author
Stephan Schiffman has trained over 250,000 salespeople and is president of DEI Managment Group.

About the Narrator
Mike Ferreri, a resident of Los Angeles, is a 27-year veteran of television, film and voiceover work. His credits include the voice of Howard Hughes in the docu-drama, "The Real Aviator," and the voice of "E-Force" on the Outdoor Life Network.